Customer reviews of Lanka Autos
At Lanka Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 31 customer reviews
a great car purchase
By Steve C on 16 August 2017 | Verified purchase
Great service when I purchased a lovely car from this dealer very helpful cannot fault the experience. Thank you
But with confidence
By Varney S on 26 July 2017 | Verified purchase
Excellent customer service, very please with the car I brought well described, would recommend
worth buying from
By Keith G on 20 July 2017 | Verified purchase
Nice chaps,very helpful car as described a very pleasant experience
Great help and honest service.
By A C on 09 July 2017 | Verified purchase
Great experience and very helpful owners. I live 200 miles away from Hemel Hampstead where Lanka Autos is located. One of the owners picked me up from train station. I knew what I was coming for and have done some reaserch upon the car I was buying. Lads didn't put any pressure on me, didn't try to sell me a car. I had full freedom to do checks, every question was answered and test drive completed. They gave me some advice on insurance and I was free to go. All the time they were very helpful, professional and what is most important when buying car, honest. They didn't hide anything what could be wrong with car and didn't lie! Pleasure to do business with Lanka's boys. Thank you Andrzej
EXCEPTIONAL SERVICE GREAT CAR AT LANKA
By Andrew R on 08 July 2017 | Verified purchase
Let me start by saying that when you arrive at Lanka Autos what you will see is a modest Used Car Garage on the back of a petrol station forecourt. But in NO way let that put you off. I have worked myself in the motor industry for over 20 years, 10 of those with Mercedes-Benz. I was on the lookout for a 350 CLK cab and visited a couple of other used car dealers also with CLK Cabs on Autotrader. On arrival at both the other dealers the cars were certainly not as described and the attitude of the staff at one of the dealers in Whitstable once I (as somebody who knows Mercedes very well) pointed out some very poor paint repairs could not have been more unhelpful and was simply rude.... However at Lanka Autos I got the most amazing customer service and nothing was too much trouble for the manager Mr Abdul Samad, from the moment we arrived to when we picked the car up. Even the RAC inspection said how good the car was. I would recommend Lanka Autos to anyone looking for a great value car.
Very good place to buy a car
By Ras S on 07 July 2017 | Verified purchase
Bought my dream car from them, it is a really nice car. Every details of the car were well explained and very friendly people.
Expert Seller, 5 Stars!
By Jack J on 31 January 2019 | Purchase not verified
Outstanding customer experience Today. Afforded time and extensive knowledge on the Model and handling. I highly recommend Lanka Autos.
Highly recommended trustworthy dealer.
By Steve F on 28 October 2018 | Purchase not verified
We were met by a relaxed sales person, friendly and not at all pushy. We were given honest answers to all our questions and given time to inspect the vehicle. We noted some areas which we were not happy with and these were put right before we collected the vehicle. I can recommend this company as a trustworthy and honest one. The vehicle we purchased is in very good condition, especially after the small areas of concern were put right.
Genuine and truthful
By Jack L on 28 October 2018 | Purchase not verified
Travelled 215 miles to get the car, very truthful. Every minor details of the cars are as described. Very polite and genuine guy. Very happy with the car. Zero complaints.
By Sophie M on 07 October 2018 | Purchase not verified
DO NOT BUY FROM THIS GARAGE WE GOT A UNRELIABLE CAR THAT LASTED A WEEK BEFORE IT WENT INTO THE GARAGE TO HAVE NEW FUEL PUMP AND STILL HAVING SAME PROBLEM PHONED THE GARAGE AND HE BASICALLY SAID TUFF YOUR OWN PROBLEM NOW
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 18:00|
|Sunday||10:00 - 17:00|
Alternative times available by appointment.